Welcome to ICST University Park. These terms explain what to expect when you use our website, apply for a programme or access our online services. Please read them together with our Payment & Refund Policy and Privacy Policy.

Admission and registration

Admission depends on the entry requirements of your chosen programme, the documents you provide and the availability of places. Your registration is valid for six (06) calendar months from the date of registration. If you do not enrol within that time, the registration becomes invalid.

Programme information

We work to keep course details, fees, schedules and admission information accurate and up to date. Academic arrangements may change when necessary. Where relevant, we will communicate important changes through our official channels.

Fees and payments

When you enrol, you will receive an agreed payment plan. Please make payments by the stated due dates. Any change to that plan needs written approval from ICST management. Late payments may lead to charges or limits on academic access as explained in the Payment & Refund Policy.

Changing a programme or batch

If you need to change your programme or batch, send a written request with supporting reasons before the programme begins. Requests are reviewed individually and require written approval. A transfer is not guaranteed.

Your responsibilities

Please give us correct information, keep your contact details updated and follow the academic, conduct and payment requirements that apply to your programme.

Using our website

You may use our website for legitimate information, applications and student services. Please do not submit false details, attempt to access restricted systems or interfere with the website or its security.

Website content

Our name, logos, photographs, videos, written content and other materials belong to ICST or the relevant rights holders. Please seek permission before copying or using them for commercial purposes.

Updates and questions

We may update these terms when our services or requirements change. The latest version will be available on our website. If you have questions, please contact ICST through its official channels.

We want students and families to understand payment arrangements before making a commitment. This page summarises the main rules in ICST’s student payment and refund policy.

How we count days

In this website policy, “days” means working days, excluding weekends and applicable public holidays. References to months mean calendar months. The working-day interpretation must be reflected in the formally approved institutional policy.

Registration and instalments

A registration fee remains valid for six (06) calendar months. Registration and application fees are normally non-refundable unless an approved exception applies. Students are responsible for following the payment plan confirmed at enrolment.

Late payments

There is a grace period of seven (07) working days for instalments. If a late-payment penalty applies after that period, it is calculated from the original due date, including the grace period. If a payment remains overdue for more than thirty (30) working days, access to classes, learning resources and academic facilities may be suspended. A delay of more than sixty (60) working days may result in temporary withdrawal from the programme. Restoring access or enrolment requires settlement of outstanding dues and completion of the relevant approval process.

Refunds before a programme begins

Please submit refund requests in writing before the programme starts. The following percentages apply to eligible course fees already paid; registration and application fees are excluded.

When the request is submitted	Eligible refund
At least 20 working days before commencement	80%
14–7 working days before commencement	40%
6–3 working days before commencement	20%

Requests outside these stated periods are subject to the full approved policy and any formally approved exceptions. The current source policy does not specify a rate for requests made 19–15 or 2–0 working days before commencement; ICST must clarify these periods before publishing.

When ICST cannot offer the programme

If a student is found ineligible through ICST’s formal admission review, a full refund of applicable course fees may be granted. If ICST cancels a programme because the required minimum enrolment is not reached, the existing policy provides for a refund of course fees including the registration fee within twenty-eight (28) working days.

Programme or batch transfers

If you have a documented reason to request a transfer before classes begin, please apply in writing. With prior written approval, up to 75% of fees already paid may be transferred to another programme or batch. This is a maximum amount, not a guaranteed entitlement. Once a programme begins, transfer requests are not normally considered.

How to request a refund

Send a written request to the Registrar explaining why you are asking for a refund, together with any supporting documents. Refunds are subject to management review and approval. Where approved, the existing policy provides for issue within fourteen (14) working days after approval, unless ICST confirms otherwise in writing. The refund recipient and payment method will be confirmed by ICST in line with the approved policy.

Online payments and receipts

When paying by bank transfer or deposit, include your full name and registration number as the reference. Send proof of payment to accounts@icst.edu.lk and follow the Accounts Department’s instructions. Keep your payment receipts and check that the details are correct.

Need help?

For payment, refund or transfer questions, contact the Registrar, Admissions Department or Bursar’s Office. The full approved student policy remains the governing document.

Your personal information matters to us. This policy explains what information ICST University Park may collect through its website and student services, why we need it and how you can contact us about it.

Information we collect

When you enquire about a course, apply, enrol or use our services, we may collect your name, contact details, identification and registration information, academic records, payment references and messages you send us. Our website may also collect basic technical information needed to operate and improve the site.

Why we use it

We use relevant information to respond to enquiries, assess applications, manage admissions and academic services, confirm payments, communicate important updates, provide student support and meet legal or regulatory responsibilities. Any marketing messages will be managed in line with applicable requirements.

Who may receive it

Information may be accessed by authorised ICST teams and, where needed, shared with academic partners, service providers or authorities for legitimate purposes. We do not sell student or visitor information to advertisers.

Online payments

If you make an online payment, an authorised payment provider may process the transaction. Its own privacy and security terms may apply. Please review the information shown during payment.

Cookies and analytics

Our website may use cookies needed for basic functions and, where enabled, tools that help us understand site performance. Details of the cookies and choices available to visitors should be displayed on the live website.

Keeping information safe

We aim to use appropriate access controls and administrative safeguards to protect personal information. We keep records only as long as needed for relevant academic, financial and legal purposes.

Your requests

You may contact us to ask about personal information we hold, request a correction or raise a privacy concern. We will review requests in accordance with applicable Sri Lankan law.

Changes and contact

We may update this Privacy Policy as our services or legal requirements change. The latest version will appear on our website. For privacy enquiries, please use the designated contact details published by ICST.